Lakemount.ca Respects Your Right to Privacy

When you give, purchase a product or register for an event through Lakemount.ca, you are entrusting us with very important financial and personal information, and we understand that you may have concerns about privacy issues on the Internet. Lakemount.ca has placed great emphasis on protecting the privacy of our online guests.

Your personal information, although it is shared with Lakemount.ca, belongs to you. When we refer to "personal information", we mean any information about an identifiable individual, whether it concerns your email address, where you live, your interests or which ministries or missions you support. We feel that it is your right to be able to give in a safe and secure environment, and to know how your personal information is being used.

Your personal information will never be shared, traded, sold or used in any manner not explicitly approved by you. We do not swap mailing lists, share donor information or sell phone numbers. Only Lakemount.ca and certain approved staff of Lakemount Worship Centre are allowed to access this personal information. The storage of personal information helps protect you against credit card fraud, because the records of all transactions are kept for reference in the case of a dispute. During the course of your transaction, your credit card information is processed by Moneris. The only other circumstances under which we would divulge any personal information to a third party is upon subpoena or order from a legitimate court, police agency, the CRA, or if requested by a credit card issuer in the case of a dispute. In any case when your information is shared, Lakemount.ca will demand reasonable assurance that third parties will protect your information in conformity with our privacy practices.Privacy is important to you, and it is important to us.

Lakemount.ca Online Security Policy

Your privacy and security is important to us. We work carefully to ensure that your personal information is kept safe and secure throughout the transaction process.

Lakemount.ca Return/Refund Policy

Lakemount.ca’s registration and product store is used for the sales of LWC products and registration for LWC events. Event registrations are non-refundable as of the start time of the event unless otherwise noted. If there is a more detailed cancelation or non-refundable deposit policy for a particular event this will be described on the individual event page on our website. Products are non-refundable at the time of purchase. Lakemount Worship Centre is no longer responsible for the product once it has been shipped. Once the product has been turned over to the carrier the ownership is transferred to the purchaser. If the product shipped is not the same product ordered the product can be immediately returned in an unopened state and we will send the correct product upon receiving the incorrectly shipped product. All costs associated with returning the incorrect product and shipping the replacement product will be the responsibility of Lakemount Worship Centre. Donor funds for mission trips will automatically go towards other mission projects if a short term missionary cannot fulfill their commitment to participate on a trip.

Lakemount.ca Delivery Method and Timing

Shipping is based on item type, and ship to location. Shipping is calculated based on ground delivery within Canada. Orders shipped outside of Canada may be subject to duty, and other delivery fees. The buyer is responsible for all fees incurred due to delivery outside of Canada.